Integrity – it’s about doing
what you say you will do
What we have and our circumstances are a
direct result of the actions we have taken (or not as the
case may be).
The actions we take are based on the agreed
path and plans. Our experienced team project manages your
rebuild project by coordinating all the aspects and disciplines
that go into producing your building. Things don’t always
go according to plan and so our role is also to anticipate
what may happen given the actions of others and troubleshoot
issues as (or preferably before) they arise. If we say we
will deliver you a building to an agreed specification then
that’s what you can expect.
Complete on Time
One of the results of our actions is that
we will complete your building project within the agreed timeframe.
Naturally, some things from time to time are beyond our control.
We will manage expectations by keeping you fully informed
and advised where we are unable to do what we have said ...
and we will agree on a revised timeframe.
Unless you change your requirements (or
they are changed by some external authority) the budget you
agree with us is all that we will charge. If we happen to
go over that budget then that is our issue!
Quality is conformance to customer’s
requirements. By taking the time at the front end of the project
to define and clarify expectations, we can meet those expectations
as a matter of course. And if we don’t ... then we will
be working very hard to ensure that we do!
Territorial Authorities are also customers
in terms of statutory and regulatory requirements. When we
hand a building over, you can rest assured that it is compliant.